Reliant Plumbing

Primary Focus/Type of Care: Comprehensive Plumbing Services with a Specialty in Emergency Plumbing and Leak Detection

Treatment Settings:

• Residential Plumbing Services
• Commercial Plumbing Services
• Emergency Plumbing Services
• Water Heater Services
• Drain Cleaning
• Sewer Line Services
• Gas Line Services

Services Provided:

• Emergency Plumbing Services: Available 24/7 to handle urgent plumbing issues, ensuring prompt and efficient solutions to minimize damage and inconvenience.
• Water Heater Services: Installation, maintenance, and repair of water heaters to ensure consistent and efficient hot water supply.
• Drain Cleaning: Effective solutions for clearing clogged drains and maintaining the smooth flow of your plumbing system.
• Sewer Line Services: Comprehensive sewer line inspections, repairs, and replacements to address any issues in the sewer system.
• Leak Detection: Advanced techniques to accurately detect and repair leaks in the plumbing system, preventing further damage.
• Gas Line Services: Installation, maintenance, and repair of gas lines to ensure safety and functionality.
• Plumbing Installations and Repairs: Full range of services for installing and repairing plumbing fixtures, pipes, and systems.

Overview: Reliant Plumbing offers a wide range of plumbing services for both residential and commercial clients, with a particular focus on emergency plumbing and leak detection. Their team of experienced plumbers is available 24/7 to handle urgent issues, ensuring that problems are addressed promptly and effectively to minimize damage and inconvenience.

In addition to emergency services, Reliant Plumbing provides comprehensive water heater services, including installation, maintenance, and repair, to ensure a consistent and efficient hot water supply. Their drain cleaning services effectively clear clogs and maintain the smooth flow of the plumbing system, while their sewer line services address any issues in the sewer system with thorough inspections, repairs, and replacements.

Reliant Plumbing also offers advanced leak detection services using the latest technology to accurately locate and repair leaks. Their gas line services ensure the safe and functional installation, maintenance, and repair of gas lines. Additionally, they provide a full range of plumbing installations and repairs, making them a one-stop shop for all plumbing needs.

Summary of Reviews for Reliant Plumbing

Positive Feedback:

1. Timely and Efficient Service:
   • Many customers praised Reliant Plumbing for their prompt response and efficient service. Technicians were often noted for arriving quickly and completing work within a short timeframe.
2. Professionalism and Courtesy:
   • Numerous reviews highlighted the professionalism and courteousness of Reliant Plumbing’s technicians. Customers appreciated the clear communication, respect for their homes, and detailed explanations of issues and solutions.
3. Quality of Work:
   • The quality of work performed by Reliant Plumbing was frequently commended. Customers noted that the repairs and installations were thorough and met their expectations.
4. Customer Service:
   • Positive experiences with customer service were often mentioned. Customers found the staff friendly, helpful, and responsive, making the scheduling and service process smooth.

Negative Feedback:

1. High Pricing:
   • Several reviews mentioned concerns about high pricing. Some customers felt the quotes were significantly higher than expected, especially for seemingly simple jobs.
2. Miscommunication:
   • A few reviews highlighted issues with miscommunication regarding quotes and services. Customers reported discrepancies between initial quotes and final charges, leading to frustration.
3. Unresolved Issues:
   • There were instances where customers reported that problems were not fully resolved after the initial visit, necessitating follow-up appointments.
4. Damage During Service:
   • Some customers experienced damage to their property during service, such as broken thermostats and unnecessary holes in walls. These incidents led to dissatisfaction with the overall service experience.

Specific Incidents:

• Toilet Rebuild Kit: A customer was quoted $760 for a toilet rebuild kit, which they found excessively high considering the cost of parts and labor.
• Kitchen Faucet Replacement: One customer was charged $80 for a quote of $1,300 to replace a kitchen faucet, but another plumber completed the job for $250.
• Sewer Line Inspection: A customer was initially quoted $150 for a sewer line inspection but was later informed the job would cost more once the technician was onsite.
• Garbage Disposal Fix: A customer appreciated the same-day service and friendly technician who addressed their garbage disposal issue and provided a quote for an additional water line.

These reviews reflect a mix of high praise for the professionalism and efficiency of the technicians and notable concerns regarding pricing and communication.