The Plumbinator LLC

The Plumbinator, LLC Overview

Website: plumbinatoraustin.com
Address: Round Rock, TX
Phone: 512-786-1771

Services Offered

• Cast Iron Pipe Repair & Replacement: Includes tunneling under the house.
• Sewer Leak Location & Repair: Specialist equipment is used.
• Trenchless Sewer Replacement: Emphasized in leak detection services.
• Water Leak Detection & Repair: Covers slab, yard, wall, and ceiling leaks.
• Water Heater Installation & Repair: Regular and tankless options.
• Kitec Pipe Replacement: Full and spot repairs.

Service Areas

• Greater Austin Metro Area, including Round Rock, Hutto, Cedar Park, and more.

Key Features

• Family and woman-owned local business.
• Provides on-site estimates with a $50 trip charge, applied to final costs if service is accepted.

The Plumbinator, LLC Review Summary

Overall Rating: 4.7/5 (Based on over 150 reviews across Google, Yelp, and other platforms)

Overview: The Plumbinator, LLC is highly regarded in the Austin metro area, with a strong reputation for reliable and professional plumbing services. Customers frequently highlight their expertise in complex tasks like cast iron pipe replacement, sewer line repairs, and trenchless technology. Many reviews emphasize the company’s focus on minimal disruption during repairs and their ability to handle difficult jobs that other plumbers shy away from.

Positive Feedback:

• Professionalism and Expertise: Many customers praise the skill level and professionalism of the team, particularly mentioning Mickey Womack, the owner, for his thoroughness and dedication. Several reviews note that The Plumbinator successfully resolved issues that other plumbers could not, especially concerning leak detection and cast iron pipe repairs.
• Customer Service: The company is frequently commended for its customer service. Clients appreciate the clear communication, timely responses, and the ability to schedule same-day service in some cases. The willingness to work on weekends and during emergencies also stands out.
• Transparent Pricing: Reviewers often mention fair pricing and transparency in estimates. The company provides a clear breakdown of costs before starting work, which many customers find reassuring.

Negative Feedback:

• Scheduling Delays: A few customers noted difficulties in scheduling, particularly when the company is busy. While these instances are not frequent, they were mentioned enough to suggest that the high demand for their services sometimes leads to longer wait times.
• Cost Concerns: Although many clients appreciate the transparency, a few reviews mentioned that the initial cost estimates were higher than expected, especially for complex jobs like trenchless sewer replacement. However, these reviews often still acknowledge the high quality of work delivered.

Special Mentions:

• Cast Iron Pipe Replacement: Customers dealing with older homes that have cast iron pipes specifically praise The Plumbinator for their expertise in this area. The company’s ability to replace pipes with minimal disruption to the property is a recurring theme.
• Leak Detection: The Plumbinator is known for its advanced leak detection services, which include using specialized equipment to locate leaks without unnecessary damage to walls or floors. This service is particularly valued by customers facing hard-to-find leaks.