Good Clean Plumbing

Good Clean Plumbing – Detailed Listing

Website: Good Clean Plumbing
Phone Number: (512) 267-3712
Primary Location: 6505A Lohman Ford Rd, Lago Vista, TX 78645
Secondary Location: 720 S. Bell Blvd, Unit 5A, Cedar Park, TX 78613
Service Areas: Austin, Cedar Park, Lago Vista, Leander, Round Rock

About Good Clean Plumbing:
Good Clean Plumbing is a locally owned and operated plumbing company serving Central Texas, with a strong focus on high-quality, customer-oriented service. Their team of licensed and insured professionals delivers expert plumbing repairs and maintenance, offering both routine care and emergency solutions. The company prides itself on clear communication, professionalism, and efficient service.

Key Services Offered:

1. Cast Iron Pipe Replacement: Specialized in diagnosing and replacing outdated cast iron piping, ensuring improved water flow and system longevity.
2. Grinder Pump Installation and Repair: Expert repair and replacement of grinder pumps, which are essential for homes using septic systems.
3. Water Heater Services: Installation, repair, and maintenance of both traditional and tankless water heaters.
4. Drain Cleaning and Pipe Repair: Comprehensive drain unclogging, including camera inspections to assess potential underlying issues.
5. Water Treatment: Solutions for hard water and other water quality issues, providing clean and safe water for your home.

Notable Features:

• Video Camera Inspections: Good Clean Plumbing utilizes advanced video technology to inspect sewer lines and pinpoint issues.
• Diamond Club Membership: Offers members exclusive discounts, extended warranties, and priority scheduling.
• Warranties: Services such as drain cleaning often include a 90-day warranty, providing peace of mind.
• Customer-Centric Communication: The team is known for keeping customers informed throughout the service process, from scheduling to completion.

Service Areas:
Good Clean Plumbing serves a wide range of areas in Central Texas, including Lago Vista, Austin, Cedar Park, Leander, and Round Rock. This makes them highly accessible to homeowners across the region.

Good Clean Plumbing – Review Summary

Overview: Good Clean Plumbing has consistently received high praise for its professionalism, customer service, and quality work. The company, led by owner Eric, has built a reputation for clear communication, timely service, and transparent pricing. Their services cover a wide range of plumbing needs, from routine maintenance to complex repairs such as cast iron pipe replacement and grinder pump installation.

Positive Highlights:

Expert Technicians: Customers frequently mention technicians like Seth, Marcus, and Chris, applauding their professionalism, friendliness, and deep knowledge of plumbing systems. Seth, in particular, is noted for providing clear options and affordable solutions​

• Timely Service: Reviewers appreciate the quick response times and punctuality of the crew. Many noted that issues were resolved faster than expected, with technicians arriving on time and completing jobs efficiently​
• Customer Communication: The company excels in customer communication. Technicians take time to explain problems in detail, offering multiple options for repairs without pressuring for upsells. This approach is appreciated by homeowners looking for transparency​
• Professionalism: From the office staff to the technicians, customers frequently highlight the friendly and respectful manner in which they were treated. Marcus, for example, was noted for his thorough work, including following up with photos of completed tasks​

Constructive Feedback:

• Higher Pricing: Some customers felt that Good Clean Plumbing’s services were priced higher than competitors. However, they also mentioned that the additional cost often included value-added services like camera inspections, which other plumbers might not offer​